Priya Shah

Senior Administrative & Executive Assistant
Austin, TX(512) 555-0148[email protected]linkedin.com/in/priyashah

Summary

Dependable senior administrative assistant with 7 years supporting C-suite and director-level leaders across fast-paced offices. Trusted to own complex calendars, coordinate domestic and international travel, run cross-functional events, and keep operations running quietly and accurately. Calm under pressure, discreet with confidential matters, and relentlessly organized.

Certifications

Microsoft Office Specialist — Expert (Word, Excel, PowerPoint, Outlook) 2022
Commissioned Notary Public — State of Texas 2021 – 2027
Certified Administrative Professional (CAP) — IAAP 2020

Core Skills

Executive calendar management, complex travel coordination, expense reporting, meeting minutes, event planning, office management, vendor and facilities coordination, confidential communications, onboarding support, document control.

Experience

Executive Assistant to the COO Mar 2021 – Present
Lumen Health Group — Austin, TX
  • Own the calendars of the COO and two VPs, coordinating 40+ meetings weekly across 4 time zones with zero double-bookings.
  • Book and reconcile all executive travel through Concur, managing roughly $180K in annual travel and expense volume with under 1% rework.
  • Plan and run quarterly leadership offsites and a 220-person annual all-hands, owning venue, catering, AV, and travel logistics on budget.
  • Draft agendas, capture minutes, and track action items for the weekly executive staff meeting, cutting follow-up turnaround to under 24 hours.
  • Serve as gatekeeper and first point of contact, screening communications and prioritizing requests across email, Slack, and phone.
Administrative Assistant Jun 2019 – Mar 2021
Brightway Financial Partners — Austin, TX
  • Supported a team of 12 advisors with scheduling, client correspondence, and document preparation in Microsoft Office and Google Workspace.
  • Processed 60+ expense reports monthly and reconciled corporate card statements, flagging discrepancies before month-end close.
  • Coordinated travel and logistics for 15+ client events per year, consistently delivering at or under budget.
  • Built and maintained shared filing and naming conventions that cut document retrieval time by an estimated 30%.
Office Coordinator Aug 2018 – Jun 2019
Cedar & Co. Architects — Round Rock, TX
  • Managed front-desk operations, mail, supply ordering, and vendor relationships for a 35-person studio.
  • Scheduled interviews and supported onboarding for 14 new hires, preparing equipment, accounts, and welcome materials.
  • Maintained conference-room booking and visitor sign-in, keeping a busy shared calendar conflict-free.

Skills

Scheduling and calendar management, domestic and international travel coordination, expense reports and reconciliation, meeting minutes and agendas, office management, executive communications, Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace, Concur, Slack, Zoom, DocuSign, data entry and document control.

Education

Associate of Applied Science, Business Administration
Austin Community College — Austin, TX
2018