Aisha Raman

Meridian Financial Group — Austin, TX

• Led requirements for a $4.2M loan-origination platform rebuild, authoring 30+ BRDs and 140 user stories that aligned product, engineering, risk, and compliance and shipped on schedule across four releases.
• Mapped 18 end-to-end processes in BPMN, exposing handoffs that cut average application turnaround from 9 days to 5.5 days (39%) and removed 6 manual approval steps.
• Built SQL reconciliation queries and Tableau dashboards that surfaced $310K in annual billing leakage, driving a remediation initiative adopted by the finance org.
• Facilitated UAT for 220+ test cases across 5 stakeholder groups, holding defect leakage to production under 2% over six consecutive releases.
• Standardized requirements documentation in Confluence and traceability in Jira, reducing requirement-related rework tickets by 34% year over year.

Northwind SaaS Solutions — Dallas, TX

• Elicited and documented requirements for a customer-onboarding module used by 40K+ end users, translating 60+ stakeholder interviews into prioritized, testable acceptance criteria.
• Partnered with two Agile squads as product-owner proxy, grooming a 200-item backlog and lifting sprint predictability (say/do ratio) from 71% to 92%.
• Ran data analysis in SQL on usage telemetry to identify a drop-off step; the resulting redesign improved activation conversion by 17%.
• Authored functional specs and API requirements for a Salesforce integration that automated 3 manual data syncs, saving the support team an estimated 22 hours per week.

Cedar Logistics — Houston, TX

• Supported a warehouse-management system rollout across 3 sites, gathering current-state requirements and producing as-is / to-be process documentation for 12 workflows.
• Built and maintained operational Excel and SQL reports for inventory accuracy, helping raise cycle-count accuracy from 94% to 98.5%.
• Coordinated stakeholder sign-off and UAT scheduling, keeping a 9-month program on its milestone plan with zero scope-related slippage.