Landed $3.68M of $4.0M. Two enterprise deals slipped to early Q3 but are committed; mid-market overdelivered. Pipeline coverage for Q3 already at 3.1x.
At Risk
O2 · Ship the redesigned onboarding to 100% of new accounts
David Park
64%
Rolled out to 64% of cohorts. Activation lift of +11% confirmed on the treated group. Remaining rollout gated on the billing-migration dependency; revised completion targeted mid-Q3.
On Track
O3 · Reach 95% gross revenue retention
Mira Costa
99%
GRR landed at 94.6%, effectively at target. Churn concentrated in sub-$500 MRR accounts; the save-desk pilot cut involuntary churn by a third.
Off Track
O4 · Fill all 12 priority H1 roles
Greg Walsh
42%
5 of 12 roles filled. Engineering leadership search is the bottleneck. Team agreed to engage a retained search firm and pause two lower-priority backfills.
Decisions
Decision · D-26-018
Reallocate the two paused backfill budgets to fund a retained search for the VP Engineering role; CFO to confirm the swap is budget-neutral.
Owner: Greg Walsh · Endorsed by full leadership team
Decision · D-26-019
Hold the onboarding rollout at 64% until the billing migration completes, rather than ship a partial experience; revisit timeline at the next weekly.
Owner: David Park · CEO confirmed acceptance of the Q3 slip
Decision · D-26-020
Expand the customer save-desk pilot to all accounts under $500 MRR for Q3, given the measured churn reduction.
Owner: Mira Costa · Funded from existing CS budget
Action Items
ActionOwnerDue
Confirm budget-neutral swap and brief the retained search firm on the VP Engineering profile.Greg WalshApr 16
Publish the revised onboarding rollout plan tied to billing-migration milestones.David ParkApr 14
Stand up the save-desk for all sub-$500 MRR accounts and define success metrics.Mira CostaApr 23
Lock the two slipped enterprise deals and update the Q3 forecast.Liam O'SheaApr 18
Refresh the OKR scorecard template with status thresholds for Q3 planning.Theo AnderssonApr 11
Next leadership review: Friday, April 16, 2026, 9:30 AM. Q3 OKR drafts due to the Chief of Staff by April 25. Meeting adjourned at 11:05 AM.
Brightloom · Internal — Leadership Team · Recorded by Theo Andersson, Chief of Staff