This credit note reflects the pro-rated refund for the unused portion of DataStream Analytics' annual Enterprise subscription, following a mid-year plan downgrade effective July 1, 2024. Credit covers the six remaining months of the original billing term.
| Item | Period | Rate | Months | Credit |
|---|---|---|---|---|
|
Enterprise Plan — Unused Term
Pro-rated credit following downgrade from Enterprise ($9,600/yr) to Professional tier.
|
Jul 1 – Dec 31, 2024 | $800.00 | 6 | $4,800.00 |
|
Retained Seat Licenses (offset)
Four seats migrated to Professional tier at $120/month retained rate.
|
Jul 1 – Dec 31, 2024 | — | — | $0.00 |
|
Priority Support Add-on
Unused portion of bundled premium support tier.
|
Jul 1 – Dec 31, 2024 | $50.00 | 6 | $300.00 |
The credit balance of $5,100.00 has been posted to your Pinnacle account and will be automatically applied toward the next recurring Professional-tier invoice. Any remaining balance after December 31, 2024 may be refunded to the original payment method upon written request to [email protected].
For questions regarding this credit note or your account status, please contact your dedicated account manager, Elena Vasquez, at [email protected] or +1 (415) 555-0182. Reference document CN-2024-0847 in all correspondence.