Summary
Results-driven program manager with 10 years leading complex, cross-functional initiatives across SaaS, fintech, and enterprise IT. Track record of delivering $40M+ in concurrent project portfolios on time and on budget while managing teams of 30+ and aligning 25+ stakeholders. Equally fluent in Agile, Waterfall, and hybrid delivery, with a focus on measurable outcomes, disciplined risk management, and clear executive communication.
Certifications
PMP
Project Management Professional — Project Management Institute (PMI), 2017
CSM
Certified ScrumMaster — Scrum Alliance, 2016
SAFe 6 PM/PO
SAFe Product Manager / Product Owner — Scaled Agile, 2022
PRINCE2
PRINCE2 Practitioner — AXELOS, 2019
Experience
Senior Program Manager — Northbridge Software
Jan 2020 — Present
Austin, TX · Enterprise SaaS · Hybrid Agile / Waterfall delivery
- Own a $28M annual portfolio of 9 concurrent programs, delivering 96% on time and on budget across a 3-year run.
- Lead a cross-functional org of 34 (engineering, design, QA, data) and coordinate 25+ stakeholders across 6 business units and 3 vendors.
- Restructured the intake-to-release process, cutting average cycle time 31% and reducing scope-change rework by 22%.
- Negotiated and managed vendor contracts totaling $6.4M, capturing $1.1M in annualized cost savings through consolidation and SLA renegotiation.
- Stood up a portfolio risk register and weekly executive readout that cut critical-issue resolution time from 11 days to 4 days.
Project Manager — Meridian Financial Group
Jun 2016 — Dec 2019
Dallas, TX · Fintech · Agile (Scrum + Kanban)
- Delivered a regulated payments platform migration valued at $9.2M, completing 2 weeks early with zero post-launch P1 incidents.
- Managed 4 Scrum teams (22 people), raising on-time sprint commitment delivery from 71% to 93% over four quarters.
- Coordinated compliance, legal, and 8 external partners through SOX and PCI-DSS audit milestones with 100% pass on first submission.
- Introduced rolling-wave roadmapping in Jira, improving release predictability and lifting stakeholder satisfaction scores to 4.6 / 5.
Project Coordinator → Associate PM — Vantage IT Solutions
Aug 2014 — May 2016
Houston, TX · Enterprise IT consulting · Waterfall
- Coordinated 12 client implementation projects (combined $3.5M), maintaining on-budget delivery within ±4% of forecast.
- Built the PMO's standardized status, RAID, and resource-planning templates adopted across 18 active engagements.
- Promoted to Associate PM in 14 months for consistently closing projects ahead of milestone and under change-request thresholds.
Skills
MethodologiesAgile, Scrum, Kanban, Waterfall, hybrid delivery, SAFe, Lean process improvement
Program LeadershipRoadmapping, portfolio planning, risk management, stakeholder management, change management, executive reporting
Business & VendorBudgeting, forecasting, cost control, vendor management, contract negotiation, resource allocation
ToolsJira, Asana, Microsoft Project, Confluence, Smartsheet, Monday.com, Tableau, Microsoft Excel
Education
MBA, Operations & Strategy
The University of Texas at Austin — McCombs School of Business
2014
B.S., Industrial Engineering
Texas A&M University
2011