CloudSync Software
The Quarterly Review
Vol. XII / No. 1
Q1 2026 — Shareholder Report

A quarter
of compounding
momentum.

Three Fortune 500 signings, record customer growth, and our strongest retention numbers to date. Q1 confirms the thesis: the enterprise market is ready, and CloudSync is the platform of choice.

Revenue
$4.2M
▲ 18.0% YoY
New Customers
2,400
▲ 22.4% YoY
Net Promoter
72
▲ 6 pts QoQ
Churn Rate
3.1%
▼ 1.4 pts QoQ
§ I

The quarter, in context.

Q1 2026 delivered the strongest top-line performance in company history, driven by accelerating enterprise adoption and the durable impact of last year's platform consolidation.

Expansion revenue from existing accounts contributed 41% of new ARR — a signal that the land-and-expand motion is working exactly as designed.

§ II

Marquee wins.

01

Meridian Financial Group

Seven-figure TCV, three-year commitment. Global rollout across 14 regions beginning in April. Displaced incumbent after eight-month evaluation.

02

Halcyon Industries

Enterprise-wide deployment covering 38,000 seats. Replaces three legacy tools and anchors our manufacturing vertical strategy.

03

Northbridge Logistics

Platform-tier contract with committed usage expansion. First reference customer in supply chain — a beachhead for five active opportunities.

§ III

Performance at a glance.

Metric Q1 2026 Q4 2025 Q1 2025 Δ YoY
Quarterly Revenue $4,200,000 $3,780,000 $3,560,000 +18.0%
Annual Recurring Revenue $16.8M $15.1M $13.2M +27.3%
New Customer Logos 2,400 2,050 1,960 +22.4%
Net Promoter Score 72 66 61 +11 pts
Gross Monthly Churn 3.1% 4.5% 5.2% −2.1 pts
Net Revenue Retention 124% 118% 111% +13 pts
"The enterprise playbook we outlined last year is no longer a hypothesis — it is our operating reality."
— Elena Vasquez, Chief Executive Officer
§ IV

Where we go from here.

Priority one

Scale the enterprise motion.

Double field sales headcount in EMEA and expand the solutions engineering bench to support a pipeline that has grown 3.2× since Q3 2025.

Priority two

Ship the platform layer.

General availability of the Integrations Hub and audit-grade compliance tooling, both gating factors in 60% of active enterprise deals.

Priority three

Protect the moat.

Reinvest retention gains into customer success depth. Target: sustain sub-3.5% gross churn and push NRR toward 130% by year-end.