Riverside Medical Center Office of the Chief Executive

An award for
extraordinary vigilance
at the bedside.

Honor
Patient Safety Excellence
Period
Quarter One, 2025
Presented
April 14, 2025
To the Night Shift Nursing Team —

It is my privilege to formally recognize your team as the recipient of the Q1 Patient Safety Excellence Award. This is the highest honor our institution bestows for clinical performance, and you have earned it unequivocally.

Between January 1 and March 31, your team administered medications to patients across the 3rd, 4th, and 5th floor units without a single documented error. In an era when the national benchmark hovers near one error per every several hundred administrations, what you accomplished is not a statistic. It is a discipline — the kind that is built shift by shift, checklist by checklist, and sustained through the quietest and most demanding hours of the day.

12,047
Medications Administered
Q1 2025
0
Documented
Errors
100%
Accuracy Across
All Three Units

Behind every one of those administrations was a patient — often asleep, often frightened, often too unwell to advocate for themselves. You advocated for them. You double-checked the dose after a 10-hour shift. You questioned the order that didn't quite fit. You caught what the system missed. That is nursing at its finest, and it deserves to be named aloud.

In recognition of this achievement
01

Team Award Bonus

A $1,500 performance bonus will be issued to each team member on the May 15 payroll cycle.

02

Permanent Commendation

Your achievement will be documented in each member's permanent personnel record and featured in the Riverside Annual Quality Report.

03

Recognition Ceremony & Dinner

Please join the executive team for a celebratory dinner at The Laurel on Thursday, May 8, at 7:00 PM. Invitations will follow from my office.

04

Two Additional Paid Days

Each team member is granted two additional paid personal days, to be used at your discretion through December 31, 2025.

Please accept my deepest gratitude, and please extend it to the families who support you through the overnight hours. You are the standard every other shift now aspires to.

With admiration and appreciation,

Dr. Margaret Ellsworth
Chief Executive Officer Riverside Medical Center
Award No.
PSE · 2025 · Q1