It is my genuine pleasure to confirm your promotion to Senior Data Analyst. Over the past two years you have set the standard for rigor on the Insights team — your customer-retention model is now the one every account lead reaches for, and you turned our churn dashboard from a weekly chore into a decision-making tool the whole company trusts. This step recognizes work you are already doing at a senior level.

As a Senior Data Analyst you will own the full lifecycle of our retention and expansion analytics — from defining the metrics to shipping the models behind them. You will set the analytical roadmap for the Insights team, review the work of analysts who join after you, and represent data in cross-functional planning with Product and Customer Success. The title and the trust that comes with it are now formally yours; the scope of judgment widens, even as your reporting line stays the same.

Priya, you have earned every part of this. I'm excited to watch you set the bar even higher for the next analysts who join us — and to keep learning from the way you think about our customers. Congratulations, and thank you for the work you do.