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Northwind & Harbor Coffee Co.
Office of the CMO
1204 Dock Street, Suite 3A
Portland, OR 97209
[email protected] · (503) 555‑0142
Formal Written Notice

Termination of
Retainer Agreement

Reference
MSA‑2023‑0418 / Addendum B
Issued
November 14, 2024
Delivered to
Ms. Priya Rajan, Managing Partner
Meridian Lane Creative, LLC
487 Burnside Avenue, Floor 6 · Portland, OR 97214
Via certified mail and email ([email protected])

Dear Priya — after eighteen productive months together, Northwind & Harbor Coffee Co. is formally ending its monthly retainer with Meridian Lane Creative, effective at the close of the notice period set out below.

Pursuant to Section 9.2 of our Master Services Agreement dated April 18, 2023, this letter constitutes the required sixty (60) days' written notice of termination without cause. This is not a reflection of the quality of your team's work — the spring campaign exceeded every benchmark we set — but of a strategic decision to bring brand, performance, and lifecycle functions in‑house beginning Q1.

01 Key Dates & Financial Close‑Out

Notice Received
Nov 14, 2024Day 0 of notice period
Final Service Day
Jan 13, 2025End of 60‑day window
Final Invoice Due
Jan 31, 2025Net‑15, all fees prorated

Monthly retainer fees of $24,500 will continue for November and December at the standard rate. The January invoice will be prorated through January 13, 2025, plus any pre‑approved media pass‑through costs. No further spend authorizations should be made after December 20, 2024 without written sign‑off from our CFO, Theo Alcantara.

02 Transition Plan — In‑Progress Campaigns

Campaign Completion Target Owner After Jan 13 Handoff Status
"Slow Mornings" Winter Brand Push Dec 22, 2024 Meridian Lane (complete) Deliver in full
Paid Social — Holiday Gifting Funnel Jan 06, 2025 Internal Growth Team Warm handoff
Subscriber Lifecycle Email (Flows 4–7) Jan 10, 2025 Internal CRM Lead Warm handoff
Q2 "Harbor Roast" Launch Concepts Paused Nov 22 Internal Brand Studio Archive & transfer
Organic Social Calendar (Jan) Jan 13, 2025 Internal Social Lead Warm handoff

Please schedule a 90‑minute walkthrough of each handoff campaign with our incoming Director of Growth, Dani Okafor, during the week of January 6. Meridian Lane's strategic recommendations and unused creative concepts for Q2 should be archived to the shared Drive and access confirmed in writing.

03 Final Deliverables Expected by Jan 13, 2025

i.
Brand asset libraryFull Figma + source files, fonts, color tokens
ii.
Ad account admin transferMeta, Google Ads, TikTok, Reddit
iii.
Analytics & reporting dashboardsLooker Studio ownership & credential reset
iv.
18‑month performance retrospectiveCampaign‑level ROAS, CAC, LTV summary
v.
Influencer & partner contact listIncluding deliverable status & rate history
vi.
Raw photo & video archiveAll shoots from Apr '23 through Dec '24
vii.
Email platform configurationKlaviyo flows, segments, templates
viii.
Signed NDA & data deletion certificateConfirming removal of PII post‑transition

On a personal note: thank you, Priya. Your team took a regional roaster and helped us sound like ourselves at a national scale. We would welcome the chance to engage Meridian Lane on project work in the future, and I'll happily serve as a reference for you anytime.

Margaux Chen
Margaux Chen
Chief Marketing Officer · Northwind & Harbor Coffee Co.
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