CRISP & CO.
Business Plan · 2026
Denver, CO · Commercial & janitorial cleaning
SPOTLESS,
ON SCHEDULE.
A recurring-contract commercial cleaning company built on route density, dependable crews, and facilities that are immaculate every single night.
Prepared by
Renata Ortiz & Sam Boll
Capital sought
$60,000 SBA
Launch
March 2026
01

Executive Summary

The pitch

Crisp & Co. is a commercial cleaning company serving small and mid-size offices across Denver on recurring nightly contracts. We don't chase one-off jobs — we sign 12-month agreements, build dense after-hours routes, and make sure every facility opens spotless the next morning.

The model is deliberately simple. A book of recurring monthly contracts means predictable cash flow, no idle bidding wars, and crews that run the same buildings every night for compounding speed and quality. We are not a maid service or a one-time deep-clean shop — we are the dependable janitorial partner an office manager never has to think about.

$418K
Year-1 revenue (projected)
Mo. 8
Cash-flow break-even
42%
Target labor cost
$96K
Total startup cost
The opportunity

Denver has 142M sq ft of leased office space and a fragmented janitorial market dominated by national giants and unreliable solo operators. Office managers want a responsive local partner with one point of contact — a gap the majors can't fill and the solos can't scale into.

Why us

Renata ran facilities operations for a 600,000 sq ft office portfolio; Sam managed crews and routing for a regional janitorial contractor. We know the buying side and the floor side — and we have 7 signed contracts worth $19K/month before launch.

The ask

$60,000 to launch the first three routes.

An SBA-backed loan covering equipment, our service van, supplies, and a 90-day payroll runway. Combined with $40,000 of owner equity, it funds two crews, a fully-stocked van, and zero personal debt to the founders.

$60,000
Crisp & Co. Commercial Cleaning LLCConfidential — Page 2
02

The Service & Model

What we sell

Three service lines, one recurring engine. The core is nightly and weekly office cleaning sold on 12-month contracts; specialty lines (medical and post-construction) carry premium rates and feed the recurring book. Every account is priced per month, billed monthly, and run on a fixed route.

Service lines & monthly contract value
The recurring engine

Every contract is a 12-month agreement with auto-renewal and 30-day terms. At an $1,650 blended monthly value and 92% annual retention, each signed account is worth roughly $21,400 over its life — and the book compounds every month we add one.

Why recurring wins

Recurring contracts mean no re-bidding, predictable scheduling, and route density that drops our cost per building each time we sign a neighbor. Specialty jobs (medical, post-construction) carry higher margins and convert into recurring nightly accounts.

Crisp & Co. Commercial Cleaning LLCConfidential — Page 3
03

Market Analysis

The demand

Commercial cleaning is a large, fragmented, recession-resilient B2B market. Offices need cleaning whether the economy is up or down, and Denver's growing office and medical footprint generates steady, contract-based demand that never goes on sale.

$97B
US commercial cleaning market, 2026
6.1%
Industry CAGR through 2030
142M
Sq ft Denver office space
9,400+
Target B2B facilities in metro
Target accounts
  • Small & mid offices (62% of revenue) — 3,000–25,000 sq ft, value a responsive local contact over a national call center.
  • Medical & dental clinics (24%) — premium compliance work, sticky once a protocol is trusted.
  • Property managers & GCs (14%) — portfolios and post-construction handovers; one relationship, many buildings.
Why the timing works

Denver added 11M sq ft of office and medical space since 2022, and return-to-office mandates pushed weekday occupancy back above 70%. Facilities teams are re-vendoring janitorial contracts they let lapse during remote-work years.

The market is highly fragmented — no single local firm holds more than 4% share — leaving room for a disciplined, route-dense operator to consolidate a neighborhood at a time.

Crisp & Co. Commercial Cleaning LLCConfidential — Page 4
04

Competitive Landscape

The edge

The market splits into two failure modes: national franchises that are slow, impersonal, and over-priced, and solo operators that are cheap but unreliable and unscalable. Crisp & Co. wins the middle — local responsiveness with real systems behind it.

CompetitorTypeResponsePer-bldg cost
National Janitorial Franchise big-box, call-center supportFranchise48 hrsHigh
Front Range Building Services regional mid-market firmRegional24 hrsMid
Independent solo cleaners 1–2 person, cash-rateSoloVariableLow
Crisp & Co.Local+systems2 hrsMid
Our edge
  • Route density — clustering accounts by neighborhood cuts drive time and supply cost, so we underbid franchises while paying crews more.
  • Reliability as a product — QR-coded check-ins, photo logs, and a 2-hour response SLA the solos can't promise.
  • One point of contact — an owner answers the phone; the franchise routes you to a queue.
Honest risks
  • Labor turnover — the industry's chronic problem. Mitigated by above-market pay, fixed routes, and W-2 (not gig) crews.
  • Contract concentration — early on, a lost anchor stings. We cap any single account at 15% of revenue.
  • Supply-cost swings — chemical and paper prices float; we lock a quarterly distributor contract to cap volatility.
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05

Operations & Go-to-Market

The machine

The operation is a nightly loop. Crews of two run published routes after hours, restock from a central supply van, and log every building with photos. Routes are clustered by zip so each crew covers more square footage with less windshield time.

The nightly route model
CREW
2 cleaners

W-2 crew per route; same buildings nightly for compounding speed and quality.

DENSITY
4–6 bldgs/night

Accounts clustered by neighborhood; minimal drive time between stops.

SUPPLY
Central van

One stocked service van resupplies routes; bulk chemical & paper buying.

VERIFY
Photo logs

QR check-in + before/after photos; office manager gets a morning report.

Account-acquisition engine
  • Property-manager partnerships — one PM relationship opens a portfolio of buildings at once.
  • Walk-the-block sales — Sam pitches office managers directly in our target zip clusters.
  • Referral & review flywheel — every clean building is a reference; Google reviews drive inbound.
Cost to acquire

B2B and relationship-led by design. We budget $900/month for sales tooling, local SEO, and proposal collateral — under $320 per signed contract against a $21K+ lifetime value.

Staffing

Two owner-operators plus four crew at launch, scaling one crew per three new routes. Labor scales with contracts, not overhead.

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06

Financial Plan

The numbers

Conservative assumptions — a ramp from 7 to 26 recurring contracts over Year 1 at a $1,650 blended monthly value, 42% labor cost. Every figure below holds even if we miss the ramp by 15%.

Startup costs & use of funds
ItemAmount
Service van (used) & outfitting$26,000
Equipment auto-scrubbers, burnishers, vacuums$18,500
Opening supplies & chemical stock$6,800
Licensing, bonding & insurance$7,400
Software, branding & sales collateral$4,300
Working capital (90-day payroll)$33,000
Total$96,000

Funded by $40,000 owner equity + $60,000 SBA loan (with $4K reserve).

Unit economics — per contract / month
LinePer month
Contract revenue blended office account$1,650
Crew labor 42% loaded($693)
Supplies & chemicals 8%($132)
Van, fuel & route overhead($205)
Contribution$620

~38% contribution margin per contract; ~14 active accounts cover all fixed costs — reached by month eight.

Three-year revenue projection
YR 1
$418,000 · 26 contracts
YR 2
$684,000 · 44 contracts
YR 3
$932,000 · 3rd crew + floor care

Year-2 growth comes from added routes and property-manager portfolios; Year 3 adds a third crew and a recurring floor-care line, funded from operating cash, not new debt.

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07

The Ask

Let's get to work

Crisp & Co. is a focused, recession-resilient, recurring-revenue business entering a fragmented market that's already re-vendoring its contracts. The capital below is the only thing between a signed pipeline and crews on the floor.

Milestones to break-even
MO. 0
Stand up ops

Van outfitted, equipment bought, bonded & insured, first two crews hired.

MO. 1
First routes live

7 signed contracts servicing nightly; sales engine and PM partnerships active.

MO. 8
Break-even

~14 active contracts; cash-flow positive with SBA repayment on schedule.

YR 3
Third crew

Floor-care line and third route funded from operating cash — no new debt.

Bottom line

Recurring revenue from month one, debt-free by year three.

The plan reaches break-even in month eight on contracted, recurring revenue, repays the SBA loan from contribution margin alone, and self-funds the third crew. The $60,000 doesn't buy a gamble — it buys a head start on a market already re-signing its contracts.

$60,000 · Let's get to work.
Prepared by
Renata Ortiz & Sam Boll · Founders
Crisp & Co. Commercial Cleaning LLC · Denver, CO
[email protected] · (720) 555‑0188
Crisp & Co. Commercial Cleaning LLC · Renata Ortiz & Sam BollConfidential — Page 8