We don't want your data.
Seriously. EZdoc is built for temporary storage. Your files come in, your documents go out, and you choose how long to keep Copy downloads (1 hour to 7 days). We're a tool, not a filing cabinet.
Different files, clear retention: Choose 1 hour to 7 days for Copy downloads. New generation uploads are available for 30 days. Older generation uploads may require re-upload sooner. Saved documents and templates are not removed by this source-original window.
Copy downloads take a short trip, then disappear
You upload
Your templates, spreadsheets, and AI-generated documents travel through an encrypted tunnel (the same security banks use) to our servers.
We create your docs
Your documents are generated in a private workspace that's completely isolated — like a hotel room that gets cleaned after every guest.
Retention by file type
You choose the Copy download window (1 hour to 7 days). New generation uploads are available for 30 days. Older generation uploads may require re-upload sooner. Expired originals are removed by background cleanup, including stored object versions; deletion is asynchronous.
Choose when Copy downloads expire
Pick the download window for each batch of Copies. This does not change generation-upload availability or delete your saved documents.
For termination letters, salary info, or anything super sensitive
Generate in the morning, download by end of day, gone by bedtime
Enough time to review and share with your team before files vanish
For teams across time zones who need a bit more breathing room
Here's exactly what we collect
Just what we need to make the service work. That's it.
Your email and password
So you can log in. Your password is encrypted — even we can't see it.
Your templates, documents, and data
New generation uploads are available for 30 days. Older generation uploads may require re-upload sooner. Saved documents and templates are separate from this source-original window. Generation history can also contain extracted text and confirmed source data; deleting the original file does not remove that content.
Payment info (if you upgrade)
Handled entirely by Stripe. We never see your full card number.
Basic usage stats
How many documents you've generated, which features you use. Never the actual content.
Things we will never, ever do
This isn't marketing speak. These are real promises.
Sell your data to anyone
Not advertisers, not data brokers, not anyone
Read what's in your documents
We literally don't look at your content
Train AI on your files
Your data is yours, not training material
Keep files after you delete them
When we say deleted, we mean deleted
Share your info with advertisers
No tracking pixels, no ad targeting
Make it hard to leave
Export your templates anytime, no lock-in
Technical Implementation
The nitty-gritty for your security review
Encryption
- TLS 1.3 for all data in transit
- AES-256 encryption at rest
- bcrypt password hashing (cost 12)
- HTTPS everywhere, no exceptions
Infrastructure
- AWS S3 with encryption at rest
- Rails background jobs for processing
- Generation history supports troubleshooting
- Security-focused architecture
Compliance
- Working toward GDPR compliance
- User-controlled Copy download retention (1hr-7 days)
- HTTPS encryption in transit
- No third-party content analytics
Compliance Status
EZdoc is actively working toward full GDPR compliance. We have implemented strong security practices (encryption, HTTPS, data minimization) and are currently building user data export and deletion features. If you have specific compliance requirements, please contact us.
Need more details? We're happy to complete security questionnaires or hop on a call with your IT team. security@ezdoc.app
Privacy shouldn't be a premium feature
Every EZdoc plan — including free — gets the same security and temporary storage features. Because protecting your data isn't an upsell.